AI Consulting for Australian Small Business.
There are more than 10,000 AI tools on the market right now. Most of them aren't right for your business. HYPHN identifies the right tools and systems and builds it for you.
$30,000
Less revenue per worker that small businesses produce compared to large businesses every year.
1 in 3
Australian SMBs say they don't know where to start with AI.
45%
Average increase in profitability when an SMB moves from basic to intermediate AI adoption.
What is AI consulting, and do you actually need it?
AI consulting means working with a specialist to figure out where AI can help your business, then building and setting it up for you.
It's not about buying another tool. It's not a strategy document that sits in a drawer. It's a process that starts with your business, your team, and your biggest time and cost problems, and ends with a clear, working process.
You probably need it if:
You know AI could help but don't know where to start
You've tried tools like ChatGPT but haven't got real results
You're spending too much time on admin, follow-ups, or reporting
You want to automate something but don't have an internal tech team to build it
You probably don't need it if you're happy to figure it out yourself. But most business owners we talk to have already tried that, and it hasn't moved the needle.
What HYPHN does
We work with Australian small businesses to identify where AI can save time, reduce cost, and make your team's work easier. We’re your partner from the start and build, test and launch your solution and support you throughout your journey.
Discovery
We spend 30 minutes understanding your business — which tools you use, where your team loses time, and what you want to be able to do that you can't right now.
Roadmap
We provide clear recommendations on the best AI systems and/or platforms to use, what they’ll cost, time to implement and how they could fit into your operations.
Build & Test
We build and test the automations against your live systems. Most projects are delivered 4 - 6 weeks depending on the complexity and scope.
Deploy
We walk your team through everything, make sure it's running as expected, and stay available for ongoing support and additions.
Who we work with
We work with Australian small businesses across industries where there's a clear return on getting AI right. Typically businesses with 5 to 50 staff, already using tools like Xero, Square, or a CRM, and ready to start automating manual tasks.
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Cafes, restaurants, bars, and venues using AI to handle booking calls, automate rostering and track supplier costs. We also build custom data and analytic dashboards for a holistic view of venue operations.
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Plumbers, electricians, builders, and HVAC businesses using AI to answer after-hours enquiries, send quotes faster, and confirm bookings automatically.
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Accountants, consultants, financial advisers, and bookkeepers using AI to automate reports, draft proposals, and handle client follow-ups. If your team is spending hours on tasks that follow the same structure every time, we can fix that.
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Retailers and ecommerce using AI to handle customer enquiries, flag low stock, and run win-back campaigns in the background. Connected to tools like Shopify, Square, and Xero.
“Our AI dashboard gives us a live, detailed snapshot of performance across every outlet - COGS, staff costs, revenue, and profit in real time, making it a powerful tool to support smarter decisions and ongoing growth.”
- Patrick Killalea Founder and Owner of Joe’s Deli
FAQs
What is included in an AI Strategy Consultation?
1
We review your business, the tools you're already using, and where your team is losing time or money. We then give you clear recommendations on the best AI systems to use, what they'll cost, how long implementation takes, and how they fit into your operations.
How much does an AI Strategy and Consultation cost?
2
Initial consultations at HYPHN start from $500 for a focused session. Full strategy and implementation projects vary depending on scope. For context, hourly rates for senior AI consultants in Australia typically sit between $150 and $250. We're upfront about pricing at every stage so there are no surprises.
How long does the process take?
3
The strategy and roadmap are delivered within 1-2 weeks from our first call. Build and deployment projects typically take four to six weeks depending on complexity. We'll give you a clear timeline before anything starts.
How do I get started with AI in my business?
4
That's what your HYPHN consultation is for. Book a call and we'll be honest about whether it makes sense for your business right now. If it doesn't, we'll let you know. Check out our blog for more resources as well.
Ready to find out where AI fits in your business?
Book in your free 30-minute consultation and we'll look at your business, ask you a couple of questions, and discuss next steps.