AI Voice Agents for Australian Businesses
Custom chatbots and voice agents that handle customer questions, bookings, orders and more.
What our AI voice agents handle
Most businesses lose leads after hours. The phone rings while your team is on the job, dealing with customers or on another call, or it's 9pm on a Sunday. Our AI voice agent answers every time, in your brand's voice, with your pricing, FAQs and more.
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Answer every call, 24/7. The agent introduces itself in your brand voice, handles frequent questions, and routes complex enquiries to your team — without a hold queue or a missed opportunity.
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The agent checks your real-time availability and books jobs directly into your calendar or job management system — ServiceM8, Jobber, Calendly, Google Calendar. No back-and-forth or no double bookings.
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New enquiries answered, qualified and logged to your CRM automatically. The agent collects name, contact details, service type and urgency — so your team calls back with context.
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Particularly valuable for businesses where the phone rings while your team is on site or during peak trading hours.
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We build agents that sound like your business including custom voice, your tone, your FAQs, locations and your pricing.
“HYPHN developed an AI phone agent with a custom voice, which has been a major time saver for my team. The whole process was smooth they were quick, efficient, and genuinely easy to work with.”
— Patrick Killalea, Founder Joe’s Deli
FAQs
No. We build "Natural Language" agents. They use advanced speech-to-text and emotive voice synthesis to handle conversations dynamically. Your customers can speak naturally, ask questions, and get instant, on-brand responses without navigating a clunky keypad menu.
Will the Voice Agent sound like AI?
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How much does an AI voice agent cost for an Australian business?
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Pricing depends on complexity — the number of call flows, integrations, and languages required. Most builds range from $2,000 to $6,000 to set up, with a monthly platform fee depending on call volume. We're transparent about costs from the first conversation. Book a free 30-minute call and we'll give you a realistic estimate.
Can the agent book appointments with my existing systems?
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Yes. Our agents don't just talk; they do. We integrate them directly with tools like ServiceM8, Jobber, Calendly, or Google Calendar so they can check real-time availability and book jobs directly into your schedule.
How long does it take to implement an AI voice assistant into my business?
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This is dependent on what information you have readily available. Once we have your knowledge, we ingest your pricing, service lists, FAQs, brand tone and logic. Most agents are built, tested, and live within 4 -6 weeks.
Do you work with businesses outside of Australia?
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Yes. While we're based on the Gold Coast, we work with businesses across Australia, New Zealand and the United States. Most builds are delivered remotely. Get in touch — we'd love to chat.
Read the latest news on our blog
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![Lunch at Joe's Deli]()
Not Your Average Joe’s: How AI is Powering the Future of Joe’s Deli
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AI on a Budget: Why Australian Business Don’t Need Big Budgets to Automate
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Do I Need AI in My Business? A Decision-Making Guide for Business Owners
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Xero, Deputy, and the 'Monday Morning Blues': Why Generic Dashboards Don't Serve Australian Hospitality
Ready to take the next step?
We get it. There’s a lot of options out there when it comes to adding AI into your business. If you’re looking for more you can check out our Workflow Automations.