AI and Automation Agency
for Australian Businesses.
HYPHN automates your manual work, connects your business systems, and helps you save time and money.
What is an AI and Automation Agency?
How HYPHN helps your business
AI Voice Agents
Never miss an enquiry again. We build AI voice agents that handle inbound calls, answer common questions, capture leads, and book appointments — 24 hours a day, without adding headcount. Particularly valuable for trades businesses where the phone rings while your team is on the job.
Workflow Automation
We map out the repetitive, time-consuming processes in your business and build automated systems that handle them. From job scheduling and invoicing to lead follow-up and reporting. If your team does it manually every week, we can automate it.
System Integrations
Most businesses are running on good tools that just don't talk to each other. We connect your existing platforms — CRM, accounting software, job management system, or POS, so data flows between them automatically and your team stops re-entering information.
How we work
Discovery
We spend 30 minutes understanding your business. Which tools and systems you use and where your team loses the most time
Roadmap
We map out the highest-impact opportunities and present a clear plan. What we'll build, what it costs and what you can expect from it.
Build & Test
We build and test the automations against your live systems. Most projects are delivered 6 - 8 weeks depending on the complexity and scope.
Deploy
We walk your team through everything, make sure it's running as expected, and stay available for ongoing support and additions.
Gold Coast, Queensland
“We’re in growth mode, and that means we can't afford to be bogged down by repetitive tasks. We needed a way to protect our team's time so they could focus on the product and the expansion, not just answering the phone.”
- Patrick Killalea, Founder and Owner of Joe's DeliWhere we work
We're an Australian AI automation agency working with businesses right across the country. We're based on the Gold Coast, so we know the local market well, and we work with teams in Brisbane, the Gold Coast and wider Queensland, plus remotely with clients Australia-wide.
FAQs
What types of businesses do you work with in Australia?
We work with small and medium businesses across a range of industries across Australia and New Zealand — including trades, retail, professional services, and hospitality. If your business has manual processes eating up your team's time, we can help.
Do I need to replace any of my current systems, software providers or apps?
No. We connect and automate the tools you already use. Nothing gets replaced — we just make everything work harder together.
How much does AI automation cost for an Australian business?
Pricing in Australia varies widely. Projects tend to start around $500 depending on scope. Hourly rates for senior AI consultants in Australia sit between $150 and $250. Agencies that disclose their ranges upfront tend to be more transparent on scope too.
What does an AI automation agency do?
An AI agency helps businesses identify, build and run AI solutions across their workflows, customer interactions and existing tools. That includes workflow automation, AI voice agents, chatbots, system integrations and AI strategy consulting.
How long does it take to implement AI automation?
Simple workflow automations can be live in days. More complex builds — voice agents, custom dashboards, multi-system integrations — typically take two to six weeks. We move quickly and prioritise getting you results early in the process.
Read the latest news on our blog
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The Cost of AI Automation for Small Business: Is It Actually Worth It?
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Not Your Average Joe’s: How AI is Powering the Future of Joe’s Deli
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How To Get Started with AI in Your Business | Small Business Guide
Ready to see what AI can actually do for your business?
Book a free consultation. We'll spend 30 minutes understanding your business, identify the highest-value AI opportunities, and give you a clear picture of where to start.